Privacy Policy — Citerne

This English version is provided for convenience only. In case of discrepancy, the French version published at https://citerne.waideline.com/privacy/ prevails.

Version: 1.0 Effective date: 7 May 2026 Last updated: 7 May 2026

1. Who we are

The Citerne application (the "App") is published by:

For the purposes of Regulation (EU) 2016/679 ("GDPR"), we act as the data controller for all data described below.

2. Data we collect

We apply a principle of data minimisation: we collect only what the App needs in order to function.

2.1 Identification and authentication data

Data Source Purpose Legal basis
Phone number (E.164) Entered by the user when this method is chosen Authentication, contact matching Performance of contract (Art. 6.1.b GDPR)
Email address Provided by Google/Apple OAuth or entered manually Authentication, service communications Performance of contract
OAuth provider identifier (provider_subject) Google or Apple Authentication Performance of contract
Date of birth Entered at sign-up Verification of the minimum age (16) Performance of contract
Accepted Terms version + timestamp Sign-up Proof of acceptance of the applicable terms Performance of contract + legitimate evidentiary interest

2.2 Profile data

2.3 Relationship data

2.4 Shared content

2.5 Technical data

2.6 Data we do not collect

3. Why we process these data (purposes)

Purpose Data involved Legal basis
Account creation and authentication Phone OR email/OAuth, date of birth, Terms acceptance Contract
Matching with your contacts Contacts added manually; phone number hashes if automatic discovery is re-enabled Explicit consent (Art. 6.1.a) for address-book discovery
Delivery of drops to recipients Content, recipient identifiers Contract
Push notifications Push token, preferences Contract + OS consent
Security, fraud prevention, moderation Logs, user reports Legitimate interest (Art. 6.1.f)
Compliance with legal obligations (DSA, lawful requests) As required by the request Legal obligation
Aggregated internal usage statistics Aggregated and anonymised data Legitimate interest

We do not use any data for advertising purposes and we carry out no profiling within the meaning of Art. 22 GDPR.

4. Retention periods

Data Period
Active account As long as the account exists
Deleted account Immediate deletion or anonymisation of identity and authentication data; deletion of tokens, devices, contacts, channel memberships, reservoir items and personal moderation signals; minimal technical retention of a pseudonymised "Deleted account" profile and of content already delivered to recipients in order to preserve the integrity of past exchanges
Server logs 30 days
Sentry crash reports 90 days
DSA reports and moderation decisions 5 years from the handling of the report, unless a shorter or longer legal obligation applies
Data retained for a legal obligation, fraud or dispute Strictly the time necessary for the obligation or for defending the rights concerned

5. Recipients and processors

Your data is accessible to:

Hosting: the App and database are self-hosted by the publisher. No application data is stored with a third-party cloud host.

Processor Role Location
Cloudflare, Inc. Network tunnel, DNS, CDN, DDoS protection, Cloudflare Pages (public website) United States (global transit via PoPs)
Google LLC Sign in with Google + Firebase Cloud Messaging (Android notifications) United States (Data Privacy Framework)
Apple Inc. Sign in with Apple + Apple Push Notification Service (iOS notifications) United States / European Union
Sentry Error monitoring United States / European Union

Transfers outside the EU: transfers to the United States (Cloudflare, Google, Apple, Sentry) rely on the European Commission's Standard Contractual Clauses (SCCs) and, where applicable, on the EU-US Data Privacy Framework.

6. Your rights

Under Articles 15 to 22 of the GDPR, you have:

How to exercise these rights?

The in-app export is generated immediately in JSON format. It includes in particular the profile, contacts, channels, sent drops, interactions, reservoir items, active devices and moderation signals tied to the account. It does not include hashes, secrets, access tokens or refresh tokens. Account deletion is immediate on the API side: it anonymises the profile, deletes purely personal data and keeps only what is necessary for exchanges already delivered to recipients or for legal obligations.

Complaints: you may lodge a complaint with the competent supervisory authority of your EU Member State of residence or work — for example the CNIL in France (https://www.cnil.fr/fr/plaintes), the GBA/APD in Belgium, the AEPD in Spain, the Garante in Italy, etc. The full list is maintained by the European Data Protection Board (https://edpb.europa.eu/).

7. Security

8. Minors

The minimum age of use is 16 years. Age is self-declared at sign-up via the date of birth. Any account identified as belonging to a user below that age will be deleted.

9. Cookies and trackers

The mobile App does not use cookies. The website citerne.waideline.com uses only strictly necessary cookies (no third-party audience measurement).

10. Changes

Any material change will be notified to you in the App. The version in force is always the latest one published at https://citerne.waideline.com/privacy.

11. Contact

legal@waideline.com